For the above-mentioned question, CMMI Consultants may take inputs from the following: Service System Transition (SST) process area helps in planning and deploying new or updated service system components, at the same managing their effect on ongoing service delivery. SST covers both new components as well as updates to existing…
September 15, 2016
For the above-mentioned question, CMMI Consultants may take inputs from the following: Service Continuity is to plan for continuity of the services and ensuring services continuity to normal conditions during any disruption to services. Service continuity helps in preparing mitigation for disruptions to service delivery. So that delivery can continue…
September 5, 2016
For the above-mentioned question, CMMI Consultants may take inputs from the following: Incident Resolution and Prevention is used to ensure timely resolution to service incidents. It also ensures prevention of incidents as appropriate. Activities During the Incident Resolution and Prevention following activities are being conducted: Identification, analysis and resolving service…
September 1, 2016
For the above-mentioned question, CMMI Consultants may take inputs from the following: Capacity and Availability Management is used to ensure performance of Service System by ensuring effective use of resource’s to provide support to the service delivery needs. Examples of resources could include staff, hardware, power, and available space. Activities…
August 26, 2016
For the above-mentioned question, CMMI consultants may take inputs from the following. Process and Product Quality Assurance (PPQA) process area helps in the implementation of processes in the product and service delivery to ensure that they are delivered without non-compliance. It provides staff and management with objective insight into processes…
August 20, 2016
For the above-mentioned question, CMMI consultants may take inputs from the following inputs. The purpose of Measurement and Analysis (MA) is to develop and sustain a quantitative measurement capability that can be used to support project management and help in decision making at middle and senior management level. Measurement and…
July 18, 2016
For the above-mentioned question, CMMI consultants may take inputs from the following inputs. Requirement Management Process (REQM) supports in managing the project’s product and products component requirements. Generally all the customer requirements for services are often provided through agreements/contracts. In comparison to the CMMI for Development here terms like “product”…
May 20, 2016
For the above-mentioned question, CMMI Consultants may take inputs from the following suggestions. The purpose of CMMI Process Area – Supplier Agreement Management (SAM) is to manage the acquisition of service and services components from suppliers/vendors. An agreement is established between organization and supplier to manage the relationship. This agreement…
May 9, 2016
For the above-mentioned question, CMMI Consultants may take inputs from the following: Work Planning starts with the signing of contract, issuance of scope of work document and conduct of Service Initiation Meeting by the Service Manager/Project Manager/Account Manager. During the Initiation Meeting the resources are allocated and commitments from the…
April 4, 2016
For the above-mentioned question, CMMI consultants may take inputs from the following. Purpose of CMMI Process Area Organizational Performance Management (OPM) is to proactively manage the organization’s performance in accordance with the organizational business goals. Organizational Performance Management (OPM) process area helps in: Establishing, analyzing and revising Business, Quality and…
March 26, 2016
Rajendra's LinkedIn Profile
Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :
Rajendra is Lead Assessor for ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001 (OHSMS) since 1994
International Automotive Task Force (IATF) approved Lead Assessor for Automotive Standard TS 16949:2009
Lead Assessor for ISO 27001 (ISMS) and ISO 20000-1 (ITSM)
Rajendra has 25 years experience in the industry.