CMMI Frequently Asked Questions and their responses from CMMI Consultant(s)
cmmi for services
As a CMMI Consultant you might have come across the question about What are the ISO Standards for IT Service Management which has similar content like CMMI for Services? As CMMI Consultant you can take guidance from the information below:
CMMI for Services (CMMI-SVC) is the framework from CMMI Institute for planning, delivering and managing services. Similarly, ISO has published the Standard for ITSMS “ISO/IEC 20000-1” in year 2005 for the first time and latest version is ISO/IEC 20000-1:2018, which provides requirements for planning, design, transition, delivery and improvement of…
May 28, 2019
As CMMI Consultants, you might have come across the question about What is incident and how it is defined in different standards like CMMI, ISO and ITIL? What are different tools you can use to manage incidents? As CMMI Consultant you can take guidance from the information below:
What is an Incident? Hello Guys, we are all interested or rather afraid of an “accident”. But today we are not talking about accidents. Today, we will discuss “incident”. One thing is sure – if we manage the incidents well, we can avoid the accidents. Generally, an “incident” is “an…
May 7, 2019
CMMI for Services Blog Special Series: 4th Part: This blog series on the cmmiconsultantblog.com is a systematic and structured coverage of CMMI Process Areas starting from Maturity Level 2 to Maturity Level 3: using CMMI–SVC, Version 1.3, as the Reference CMMI Model: As CMMI Consultant, during CMMI Consulting assignment if you are asked about the inputs and outputs of Requirements Management (REQM) Process Area, what would be your response:
For the above-mentioned question, CMMI consultants may take inputs from the following inputs. Requirement Management Process (REQM) supports in managing the project’s product and products component requirements. Generally all the customer requirements for services are often provided through agreements/contracts. In comparison to the CMMI for Development here terms like “product”…
May 20, 2016
As CMMI Consultants you may be asked a question on how to implement Configuration Management in context of CMMI for Services as compared to the CMMI for Development? What are difference between Configuration Management done for CMMI for Development and CMMI for Services?
Configuration Management Process Area deals with the management of the work products and it involves their Identification, Control of their configuration (Version, Make, Model, etc.), Status Accounting (Listing, Version History, etc.) and conducting Audits. Now if we analyze the CM Process Area in context of the CMMI Models i.e. CMMI…
May 9, 2015
As CMMI Consultants during CMMI Consulting Assignment, we are often asked the question – What is the Service Continuity Management (SCON) Process Area of CMMI for Service (CMMI-SVC) Version 1.3?
Service Continuity (SCON) is the capability and methodology to recover from a disruptive or disastrous situation. Example of disastrous situations explained in CMMI for Services (CMMI-SVC) Ver 1.3: Disruption to Infrastructure (i.e. Significant Equipment Malfunction, Building Collapse, etc.) Natural Disasters (i.e. Earthquake, Flood, Hurricanes, Tornados, etc.) Human events (i.e. Civil…
April 15, 2015
As CMMI Consultants, if you come across the situation wherein you have to differentiate between Service System Transition Process Area and Strategic Service Management Process Area, how will you do this? Essentially, as CMMI Consultants, do we essentially know the fundamental difference between CMMI Service System Transition Process Area and CMMI Strategic Service Management Process Area?
Service System Transition and Strategic Service Management Process Areas belong to the CMMI Maturity Level 3. Both of these have their focus on the services but from different point of view. In this post we will figure out the difference between them. Service System Transition (SST) Service System Transition (SST)…
April 3, 2015
As CMMI Consultants, if you come across the situation wherein you have to differentiate between CMMI Maturity Level 2 Service Delivery Process Area and CMMI Maturity Level 3 Service System Development Process Area, how will you do this? Essentially, as CMMI Consultants, do we essentially know the fundamental difference between CMMI Service Delivery Process Area and CMMI Service System Development Process Area? Or, as CMMI Consultants, we are facing the problem of justifying the existence of CMMI Service Delivery Process Area at Level 2 and CMMI Service System Development Process Areas at Level 3.
As CMMI Consultants, if you come across the situation wherein you have to differentiate between CMMI Maturity Level 2 Service Delivery Process Area and CMMI Maturity Level 3 Service System Development Process Area, how will you do this? Essentially, as CMMI Consultants, do we essentially know the fundamental difference between…
March 25, 2015
Can the CMMI be applied only for software developments companies, or can systems integration companies also derive benefit from it?
As processes around the world are evolving, so are the CMMI Models. CMMI Institute has grown over a period of time and has developed three models – CMMI for Development, CMMI for Acquisition and CMMI for Services. With these models in hand not only Software Development Organizations but others organizations…
November 19, 2014
What are the different CMMI models that are available at this time? What are the common and specific process areas of these CMMI Models?
Currently three CMMI Models developed by the CMMI Institute: CMMI for Development Version 1.3 (CMMI-DEV) CMMI for Services Version 1.3 (CMMI-SVC) CMMI for Acquisition Version 1.3 (CMMI-ACQ) Common and Specific elements (Process Areas) in CMMI Models: Schematic Representation: Above picture shows the core, common and specific Process Areas between all…
October 22, 2014
CMMI for Services Model now available in Spanish Translation
Last week, CMMI Institute has released the Spanish version of the CMMI for Services Model – CMMI para Servicios, the official Spanish translation. This shows the global vision of CMMI to make the world work better by providing models, appraisal methods and other relevant artefacts in different languages so that…
December 14, 2013
Sidebar
Author: Rajendra Khare
Rajendra's LinkedIn Profile
Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :
- SCAMPI High Maturity Lead Appraiser (Certified)
- CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Acquisition (Certified)
- CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Development (Certified)
- CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Services (Certified)
- CMMI Institute-Certified Introduction to CMMI-DEV v1.3 Instructor (Certified)
- CMMI Institute-Certified Services Supplement for CMMI-DEV Instructor (Certified)
- CMMI Institute-Certified CMMI-DEV Level 2 for Practitioners Instructor (Certified)
- CMMI Institute-Certified CMMI-DEV Level 3 for Practitioners Instructor (Certified)
- CMMI Institute-Certified SCAMPI B & C Team Leader for Acquisition (Certified)
- CMMI Institute-Certified SCAMPI B & C Team Leader for Development (Certified)
- CMMI Institute-Certified SCAMPI B & C Team Leader for Services (Certified)
Rajendra is Lead Assessor for ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001 (OHSMS) since 1994
International Automotive Task Force (IATF) approved Lead Assessor for Automotive Standard TS 16949:2009
Lead Assessor for ISO 27001 (ISMS) and ISO 20000-1 (ITSM)
Rajendra has 25 years experience in the industry.