CMMI for Services (CMMI-SVC) is the framework from CMMI Institute for planning, delivering and managing services. Similarly, ISO has published the Standard for ITSMS “ISO/IEC 20000-1” in year 2005 for the first time and latest version is ISO/IEC 20000-1:2018, which provides requirements for planning, design, transition, delivery and improvement of…
May 28, 2019
What is an Incident? Hello Guys, we are all interested or rather afraid of an “accident”. But today we are not talking about accidents. Today, we will discuss “incident”. One thing is sure – if we manage the incidents well, we can avoid the accidents. Generally, an “incident” is “an…
May 7, 2019
For the above-mentioned question, CMMI consultants may take inputs from the following inputs. Requirement Management Process (REQM) supports in managing the project’s product and products component requirements. Generally all the customer requirements for services are often provided through agreements/contracts. In comparison to the CMMI for Development here terms like “product”…
May 20, 2016
Configuration Management Process Area deals with the management of the work products and it involves their Identification, Control of their configuration (Version, Make, Model, etc.), Status Accounting (Listing, Version History, etc.) and conducting Audits. Now if we analyze the CM Process Area in context of the CMMI Models i.e. CMMI…
May 9, 2015
Service Continuity (SCON) is the capability and methodology to recover from a disruptive or disastrous situation. Example of disastrous situations explained in CMMI for Services (CMMI-SVC) Ver 1.3: Disruption to Infrastructure (i.e. Significant Equipment Malfunction, Building Collapse, etc.) Natural Disasters (i.e. Earthquake, Flood, Hurricanes, Tornados, etc.) Human events (i.e. Civil…
April 15, 2015
Service System Transition and Strategic Service Management Process Areas belong to the CMMI Maturity Level 3. Both of these have their focus on the services but from different point of view. In this post we will figure out the difference between them. Service System Transition (SST) Service System Transition (SST)…
April 3, 2015
As CMMI Consultants, if you come across the situation wherein you have to differentiate between CMMI Maturity Level 2 Service Delivery Process Area and CMMI Maturity Level 3 Service System Development Process Area, how will you do this? Essentially, as CMMI Consultants, do we essentially know the fundamental difference between…
March 25, 2015
As processes around the world are evolving, so are the CMMI Models. CMMI Institute has grown over a period of time and has developed three models – CMMI for Development, CMMI for Acquisition and CMMI for Services. With these models in hand not only Software Development Organizations but others organizations…
November 19, 2014
Currently three CMMI Models developed by the CMMI Institute: CMMI for Development Version 1.3 (CMMI-DEV) CMMI for Services Version 1.3 (CMMI-SVC) CMMI for Acquisition Version 1.3 (CMMI-ACQ) Common and Specific elements (Process Areas) in CMMI Models: Schematic Representation: Above picture shows the core, common and specific Process Areas between all…
October 22, 2014
Last week, CMMI Institute has released the Spanish version of the CMMI for Services Model – CMMI para Servicios, the official Spanish translation. This shows the global vision of CMMI to make the world work better by providing models, appraisal methods and other relevant artefacts in different languages so that…
December 14, 2013
Rajendra's LinkedIn Profile
Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :
Rajendra is Lead Assessor for ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001 (OHSMS) since 1994
International Automotive Task Force (IATF) approved Lead Assessor for Automotive Standard TS 16949:2009
Lead Assessor for ISO 27001 (ISMS) and ISO 20000-1 (ITSM)
Rajendra has 25 years experience in the industry.