28th May, 2019
CMMI for Services (CMMI-SVC) is the framework from CMMI Institute for planning, delivering and managing services. Similarly, ISO has published the Standard for ITSMS “ISO/IEC 20000-1” in year 2005 for the first time and latest version is ISO/IEC 20000-1:2018, which provides requirements for planning, design, transition, delivery and improvement of a Service Management System (SMS), where SMS is the collection of policies, processes, organizational structure, people, etc. to manage services.
Different parts are available for the ISO/IEC 20000-1:2018
Copyright:
Published by CMMI Consultant
cmmi for services, cmmi-svc, iso-20000-1, service management system, sms
Previous Post
As CMMI Consultants, you might have come across the question about What is incident and how it is defined in different standards like CMMI, ISO and ITIL? What are different tools you can use to manage incidents? As CMMI Consultant you can take guidance from the information below:Next Post
As a CMMI Consultant you might have come across the question about the difference between ISO/IEC 20000-1:2011 and ISO/IEC 20000-1:2018. As CMMI Consultant you can take guidance from the information below:Go to Appearance > Widgets and add some widgets to the "Main Sidebar"