CMMI Frequently Asked Questions and their responses from CMMI Consultant(s)
iso-20000-1 | CMMI Consultant Blog
As a CMMI Consultant you might have come across the question about What are the ISO Standards for IT Service Management which has similar content like CMMI for Services? As CMMI Consultant you can take guidance from the information below:
CMMI for Services (CMMI-SVC) is the framework from CMMI Institute for planning, delivering and managing services. Similarly, ISO has published the Standard for ITSMS “ISO/IEC 20000-1” in year 2005 for the first time and latest version is ISO/IEC 20000-1:2018, which provides requirements for planning, design, transition, delivery and improvement of…
May 28, 2019
As CMMI Consultants, you might have come across the question about What is incident and how it is defined in different standards like CMMI, ISO and ITIL? What are different tools you can use to manage incidents? As CMMI Consultant you can take guidance from the information below:
What is an Incident? Hello Guys, we are all interested or rather afraid of an “accident”. But today we are not talking about accidents. Today, we will discuss “incident”. One thing is sure – if we manage the incidents well, we can avoid the accidents. Generally, an “incident” is “an…
May 7, 2019
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Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :