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service management system

As a CMMI Consultant you might have come across the question about What are the ISO Standards for IT Service Management which has similar content like CMMI for Services? As CMMI Consultant you can take guidance from the information below:

CMMI FAQ 0

CMMI for Services (CMMI-SVC) is the framework from CMMI Institute for planning, delivering and managing services. Similarly, ISO has published the Standard for ITSMS “ISO/IEC 20000-1”  in year 2005 for the first time and latest version is ISO/IEC 20000-1:2018, which provides requirements for planning, design, transition, delivery and improvement of…

May 28, 2019


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