CMMI Frequently Asked Questions and their responses from CMMI Consultant(s)
cmmi for services
How to conduct Work Monitoring and Control (WMC) for Services Delivery Projects?
Work Monitoring and Control (WMC) helps in ensuring the work progress as per the work plans. WMC helps in the keeping an understanding of the progress and taking appropriate actions in case of deviations from he planned activities. Work Monitoring and Control (WMC) process area is available at CMMI Maturity…
September 10, 2013
What is Service Delivery (SD) Process Area in CMMI-SVC and how it differs from Work Planning (WP)?
Service Delivery (SD) is a Process Area at CMMI Maturity Level2 of CMMI-SVC under category Service Establishment and Delivery. Service Delivery (SD) helps in the management of the overall deliver services as per the agreed terms and conditions of the delivery.
What is Service Continuity (SCON) in context of CMMI for Services?
The purpose of Service Continuity (SCON) is to establish and maintain plans to ensure continuity of services during and following any significant disruption of normal operations. How to implement Service Continuity (SCON) as per CMMI Identification and Prioritization of Essential Resources Work Manager shall identify and document the internal and…
August 20, 2013
What is Service System Development (SSD) in context of CMMI for Services?
This process helps in the development of New Services in the organization. The purpose of Service System Development (SSD) is to analyze, design, develop, integrate, verify, and validate service systems, including service system components, to satisfy existing or anticipated service agreements. How to implement Service System Development (SSD) as per…
August 17, 2013
What is Strategic Service Management (STSM) in context of CMMI for Services?
Strategic Service Management (STSM) is a Process Area of CMMI for Service (CMMI-SVC) Model and is available in Service Establishment and Delivery Category under Maturity Level 3. The purpose of Strategic Service Management (STSM) is to establish and maintain standard services in concert with strategic needs and plans. How to…
August 16, 2013
What is Service System Transition (SST) in context of CMMI for Services?
Service System Transition (SST) process helps in the development of a strategy for Transition of new services from the Development to Production stage. The purpose of Service System Transition (SST) is to deploy new or significantly changed service system components while managing their effect on ongoing service delivery. How to…
August 14, 2013
What is Incident Resolution and Prevention (IRP) in context of CMMI for Services?
The purpose of Incident Resolution and Prevention (IRP) process is to ensure timely and effective resolution of service incidents and prevention of service incidents as appropriate. Incident Resolution and Prevention (IRP) process area is available at CMMI Maturity Level 3 under the Service Establishment and Delivery category. How to implement…
August 13, 2013
Can a service organization also having software as a service (SaaS) use CMM-SVC (CMMI for Services) Model for its Appraisal?
CMMI Institute (earlier SEI) has published both CMMI-DEV and CMMI-SVC models. The CMMI-SVC, V1.3 model, is a collection of service best practices from government and industry that is generated from the CMMI V1.3 Architecture and Framework. CMMI-SVC is based on the CMMI Model Foundation or CMF (i.e., model components common…
July 30, 2013
What kind of CMMI Training can be conducted for an Organization going for CMMI for DEV?
There are various kind of CMMI Trainings available for organizations going for CMMI Implementation and Assessment. Major types of CMMI Trainings are the ones owned by CMMI Institute (www.cmmiinstitute.com) and delivered by CMMI Institute or delivered through CMMI Institute authorized Training Partners like DQS India. Also, CMMI Institute partners like…
July 25, 2013
Whether CMMI for Services or CMMI for Development is suitable for Organizations involved with System Integration?
It all depends on the larger scope of the implementation. These days most of the big IT companies are involved with the System Integration Services. But they are not clear about which CMMI Model to opt for their organization. Should they go with CMMI for Services or CMMI for Development?
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Author: Rajendra Khare
Rajendra's LinkedIn Profile
Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :
- SCAMPI High Maturity Lead Appraiser (Certified)
- CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Acquisition (Certified)
- CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Development (Certified)
- CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Services (Certified)
- CMMI Institute-Certified Introduction to CMMI-DEV v1.3 Instructor (Certified)
- CMMI Institute-Certified Services Supplement for CMMI-DEV Instructor (Certified)
- CMMI Institute-Certified CMMI-DEV Level 2 for Practitioners Instructor (Certified)
- CMMI Institute-Certified CMMI-DEV Level 3 for Practitioners Instructor (Certified)
- CMMI Institute-Certified SCAMPI B & C Team Leader for Acquisition (Certified)
- CMMI Institute-Certified SCAMPI B & C Team Leader for Development (Certified)
- CMMI Institute-Certified SCAMPI B & C Team Leader for Services (Certified)
Rajendra is Lead Assessor for ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001 (OHSMS) since 1994
International Automotive Task Force (IATF) approved Lead Assessor for Automotive Standard TS 16949:2009
Lead Assessor for ISO 27001 (ISMS) and ISO 20000-1 (ITSM)
Rajendra has 25 years experience in the industry.