10th September, 2013
Work Monitoring and Control (WMC) helps in ensuring the work progress as per the work plans. WMC helps in the keeping an understanding of the progress and taking appropriate actions in case of deviations from he planned activities.
Work Monitoring and Control (WMC) process area is available at CMMI Maturity Level 2 under the Work Management category of the CMMI for Services Model.
Steps for implementing Work Monitoring and Control (WMC) in Service Delivery projects are as follows:
Source: CMMI-SVC Model, CMMI Institute. Interpretation by the author.
Work Monitoring and Control (PMC) when conducted has following benefits:
DQS India, CMMI Authorised Partner, provides Work Management training for better work planning and work monitoring and control in service deliveries. Training is divided into four parts – work initiation, work planning, work monitoring and control, work closure.
Training covers best practices to be followed for each phase of the work management. Training is delivered through highly qualified and experienced CMMI Authorised Trainer and CMMI Consultants.
For details contact us at the information given in sidebar.
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Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :
Rajendra is Lead Assessor for ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001 (OHSMS) since 1994
International Automotive Task Force (IATF) approved Lead Assessor for Automotive Standard TS 16949:2009
Lead Assessor for ISO 27001 (ISMS) and ISO 20000-1 (ITSM)
Rajendra has 25 years experience in the industry.