4th January, 2018
Previous Research at SEI, as per the published report based on 25 different organizations, CMU/SEI-2006-TR-004, [August 2006] had confirmed benefits from CMMI implementation, in areas of Cost, Schedule, Productivity, Quality, Customer Satisfaction and Return on Investment. The study had quoted examples from industries like Boeing, General Motors, JP Morgan Chase, Northrop Grumman, Lockheed Martin and Siemens Information Systems. Recent report published by the CMMI Institute and available at the following link: https://cmmiinstitute.zendesk.com/hc/en-us/articles/215230628-What-are-the-benefits-of-using-CMMI- : confirms the same once again. The organizations which implemented CMMI once again reported benefits related to: Improved Quality, Decreased Costs, Enhanced Productivity, Higher Customer Satisfaction, Improved On-Time Delivery.
Some Quantitative Benefits’ Examples quoted within the CMMI Institute cited report [Year 2015] are as follows:
Tufts Associated Health Plans decreased software defects by 25%, General Dynamics reduced Maintenance Staff Costs by 64%, Siemens increased their Customer Satisfaction Index by 42% average in three technical areas and JP Morgan Chase reduced average slippage of Project delivery dates by 70-80%.
Qualitative Benefits were also reported like Reduction in re-work and re-planning, Increased Efficiency tied to Consistency across business units, Improved Program Insight, Control and Tracking, Fewer Training Hours and Streamlined Knowledge Transfer to New Workers, Better Product Quality fuelled by Lower Number of Defects and Higher Customer Satisfaction.
CMMI Consultants and CMMI Consulting Practices across the world can use this information to promote the implementation of CMMI. This is solid evidence in the hands of CMMI Consultant when confronted with the question regarding the benefits of CMMI Implementation.
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Rajendra Khare (MD)
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