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Guidelines for Supplier Agreement Management in CMMI

CMMI FAQ 0


17th July, 2013

Supplier Agreement Management (SAM) is a Process Area at CMMI Maturity Level 2. SAM is not applicable, when an organization is not using any third party vendor/supplier. SAM is an important process area and is applicable when your organization uses the services of external vendor for purchase of Product or Services for Software Development at any phase of the Software Development.

Guidelines for SAM consist of mainly following activities:

  • Identify acquisition. Identify the type of acquisition required from external vendor/supplier.
  • Select suppliers. Next step is to select suppliers. Once ready with the type of services or product required from vendors, organization can move on to select vendors. For this use the formal alternate evaluation method for selection of vendors. Select vendors based on different criteria like cost, quality of services, references, prior experience etc.
  • Establish agreements. Establish a formal agreement before starting work with the supplier. Agreement in general include items like product or services definition, deadlines, deliverable, costs, reporting mechanism etc.
  • Execute agreement. While work is going on with the vendor, organization should review that the terms and conditions are satisfied and the vendor is providing timely updates, reports etc.
  • Accept the product. Once work is completed as per requirements and terms and conditions, organization shall accept the service/product from the vendor formally. Reviews and Testing shall be conducted for the accepted service/product. Defects shall be closed by the vendor.
  • Perform Transitioning of the Product into the target environment. For this organization can prepare a transition plan, which shall include activities like training for end users, maintenance services, reporting requirements etc.

Want CMMI Experts to handle your SAM engagements

DQS India, and Authorised CMMI Partner, is a premier CMMI Consulting Services Provider. We provide CMMI Consulting Services to handle your SAM Engagements with your suppliers and vendors on your behalf. We provide impartial reporting on the actual status and metrics of the services/products development. We also help in the validation and verification services. We can provide a transition plan for the acquired product/services into the targeted environment.

Contact DQS India

Rajendra Khare (MD)
DQS Certification India Private Limited

Mobile: +91-9810268573
Phone: +91-11-27025910
E-mail: rkhare@dqsindia.com
Website: http://www.dqsindia.com

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Author: Rajendra Khare


Rajendra's LinkedIn Profile
Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :

  • SCAMPI High Maturity Lead Appraiser (Certified)
  • CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Acquisition (Certified)
  • CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Development (Certified)
  • CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Services (Certified)
  • CMMI Institute-Certified Introduction to CMMI-DEV v1.3 Instructor (Certified)
  • CMMI Institute-Certified Services Supplement for CMMI-DEV Instructor (Certified)
  • CMMI Institute-Certified CMMI-DEV Level 2 for Practitioners Instructor (Certified)
  • CMMI Institute-Certified CMMI-DEV Level 3 for Practitioners Instructor (Certified)
  • CMMI Institute-Certified SCAMPI B & C Team Leader for Acquisition (Certified)
  • CMMI Institute-Certified SCAMPI B & C Team Leader for Development (Certified)
  • CMMI Institute-Certified SCAMPI B & C Team Leader for Services (Certified)

Rajendra is Lead Assessor for ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001 (OHSMS) since 1994

International Automotive Task Force (IATF) approved Lead Assessor for Automotive Standard TS 16949:2009

Lead Assessor for ISO 27001 (ISMS) and ISO 20000-1 (ITSM)

Rajendra has 25 years experience in the industry.


Tags

cmmi cmmi-acq cmmi-dev cmmi-svc cmmi appraisal CMMI Assessment cmmi benefits CMMI Certification cmmi consultant cmmi consultants cmmi consulting cmmi faq CMMI for Acquisition cmmi for development cmmi for services cmmi high maturity cmmi implementation cmmi institute cmmi maintenance cmmi maturity level cmmi maturity level 2 cmmi maturity level 3 cmmi model cmmi process cmmi process improvement cmmi services configuration management dqs india high maturity Information Security iso 9001 maturity level metrics opd organizational training pal PPQA process improvement qms requirements management risk risk management sam sepg supplier agreement management

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