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incident management

As CMMI Consultants, you might have come across the question about What is incident and how it is defined in different standards like CMMI, ISO and ITIL? What are different tools you can use to manage incidents? As CMMI Consultant you can take guidance from the information below:

CMMI FAQ 0

What is an Incident? Hello Guys, we are all interested or rather afraid of an “accident”. But today we are not talking about accidents. Today, we will discuss “incident”. One thing is sure – if we manage the incidents well, we can avoid the accidents. Generally, an “incident” is “an…

May 7, 2019

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Author: Rajendra Khare


Rajendra's LinkedIn Profile
Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :

  • SCAMPI High Maturity Lead Appraiser (Certified)
  • CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Acquisition (Certified)
  • CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Development (Certified)
  • CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Services (Certified)
  • CMMI Institute-Certified Introduction to CMMI-DEV v1.3 Instructor (Certified)
  • CMMI Institute-Certified Services Supplement for CMMI-DEV Instructor (Certified)
  • CMMI Institute-Certified CMMI-DEV Level 2 for Practitioners Instructor (Certified)
  • CMMI Institute-Certified CMMI-DEV Level 3 for Practitioners Instructor (Certified)
  • CMMI Institute-Certified SCAMPI B & C Team Leader for Acquisition (Certified)
  • CMMI Institute-Certified SCAMPI B & C Team Leader for Development (Certified)
  • CMMI Institute-Certified SCAMPI B & C Team Leader for Services (Certified)

Rajendra is Lead Assessor for ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001 (OHSMS) since 1994

International Automotive Task Force (IATF) approved Lead Assessor for Automotive Standard TS 16949:2009

Lead Assessor for ISO 27001 (ISMS) and ISO 20000-1 (ITSM)

Rajendra has 25 years experience in the industry.

Tags

cmmi cmmi-acq cmmi-dev cmmi-svc cmmi appraisal CMMI Assessment cmmi benefits CMMI Certification cmmi consultant cmmi consultants cmmi consulting cmmi faq CMMI for Acquisition cmmi for development cmmi for services cmmi high maturity cmmi implementation cmmi institute cmmi maintenance cmmi maturity level cmmi maturity level 2 cmmi maturity level 3 cmmi model cmmi process cmmi process improvement cmmi services configuration management dqs india high maturity Information Security iso 9001 maturity level metrics opd organizational training pal PPQA process improvement qms requirements management risk risk management sam sepg supplier agreement management
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