CMMI for Services Blog Special Series: 4th Part: This blog series on the cmmiconsultantblog.com is a systematic and structured coverage of CMMI Process Areas starting from Maturity Level 2 to Maturity Level 3: using CMMI–SVC, Version 1.3, as the Reference CMMI Model: As CMMI Consultant, during CMMI Consulting assignment if you are asked about the inputs and outputs of Requirements Management (REQM) Process Area, what would be your response:

CMMI FAQ 0

20th May, 2016

For the above-mentioned question, CMMI consultants may take inputs from the following inputs.

Requirement Management Process (REQM) supports in managing the project’s product and products component requirements. Generally all the customer requirements for services are often provided through agreements/contracts. In comparison to the CMMI for Development here terms like “product” and “product component” also includes services, service systems, and their components.

Requirements Management (REQM) process area involves the following:

• Establishing and maintaining an agreement (or approval) with the customer on the service requirements
• Managing changes to service requirements
• Ensuring consistency between service delivery and requirements

Inputs

Following are the inputs for the CMMI Process Area on Requirements Management (REQM) are:

• Customer Requirements received from customer in different forms including Contract, Request for Proposal, Scope of Work, and Process Work Statement, etc.
• Signed off proposal / Contract Document
• Minutes of Meeting with the customer

Outputs

Following are the outputs created during the implementation of CMMI Process Area of Requirements Management:

• Requirements Specifications document
• Approval Mail/ Sign off mail from the customer
• Change Request Form
• Change Request Log
• Requirement Traceability Matrix

The above is not an exhaustive coverage of the Requirements Management (REQM), CMMI Process Areas but is substantive enough to create a good foundation of the Requirements Management process in an organization.

Source: CMMI for Services