As CMMI Consultants, we may come across questions about what People Capability Maturity Model (People CMM®) is and its Objective, Levels and Benefits. As CMMI Consultant you may take guidance from the details below:

CMMI FAQ 0

14th December, 2019

What is People Capability Maturity Model® (PCMM)?

PCMM, a member of the CMMI product family of process maturity models, is a set of best practices that provide a path to continuously improve organizational workforce capability. PCMM empowers workforce to develop skills that help organization succeed. In today’s world, only way for organizations to succeed is to make the most of their people and PCMM helps organization in achieving this goal.

PCMM helps in:

• Development of workforce to execute business strategy
• Identifying priorities to improve workforce capability
• Integrating improvements in process and workforce
• Becoming a choice of employees

Objective of People CMM® (PCMM)

Objective behind PCMM is to improve the capability by enhancing level of Knowledge, Skills and Process Ability of workforce.

Workforce capability indicates an organization’s

• Readiness to perform critical business activities
• Expected outcome from these business activities
• Potential to get benefited from investments in process improvement or advanced technology.

PCMM Process Areas by Maturity Level

PCMM Maturity Levels are divided into 4 levels

The Managed Level: Maturity Level 2

• Staffing
• Communication and Coordination
• Work Environment
• Performance Management
• Training and Development
• Compensation

The Defined Level: Maturity Level 3

• Competency Analysis
• Workforce Planning
• Competency Development
• Career Development
• Competency-Based Practices
• Workgroup Development
• Participatory Culture

The Predictable Level: Maturity Level 4

• Competency Integration
• Empowered Workgroups
• Competency-Based Assets
• Quantitative Performance Management
• Organizational Capability Management
• Mentoring

The Optimizing Level: Maturity Level 5

Benefits of PCMM:

There are many benefits of PCMM, some those benefits are listed below:

• Enhance the Capability of Workforce
• Increase the accountability of Human Resource Function
• Having High Skilled Workforce
• Meet the Market Competition
• Common System to address workforce issues
• Framework for Process Documentation
• Enhance clarity about compensation policy of Organization
• Managers to act as “Process Owners” of their function
• Encourage Team Sprit
• Encourages Usage of documented processes to improve performance
• Addresses the challenges of Career Planning
• Ability to address higher maturity issues, such as empowered groups

Now we will be running a series on different process areas of PCMM and explain how PCMM is a very good tool to improve the workforce “People” of an organization the linking with CMMI Model will also be shared in upcoming posts.

PCMM® is registered in the US Patent and Trademark Office by CMMI Institute.