The purpose of Incident Resolution and Prevention (IRP) process is to ensure timely and effective resolution of service incidents and prevention of service incidents as appropriate. Incident Resolution and Prevention (IRP) process area is available at CMMI Maturity Level 3 under the Service Establishment and Delivery category. How to implement…
August 13, 2013
Rajendra's LinkedIn Profile
Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :
Rajendra is Lead Assessor for ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001 (OHSMS) since 1994
International Automotive Task Force (IATF) approved Lead Assessor for Automotive Standard TS 16949:2009
Lead Assessor for ISO 27001 (ISMS) and ISO 20000-1 (ITSM)
Rajendra has 25 years experience in the industry.