CMMI Frequently Asked Questions and their responses from CMMI Consultant(s)
service delivery
As CMMI Consultants, if you come across the situation wherein you have to differentiate between CMMI Maturity Level 2 Service Delivery Process Area and CMMI Maturity Level 3 Service System Development Process Area, how will you do this? Essentially, as CMMI Consultants, do we essentially know the fundamental difference between CMMI Service Delivery Process Area and CMMI Service System Development Process Area? Or, as CMMI Consultants, we are facing the problem of justifying the existence of CMMI Service Delivery Process Area at Level 2 and CMMI Service System Development Process Areas at Level 3.
As CMMI Consultants, if you come across the situation wherein you have to differentiate between CMMI Maturity Level 2 Service Delivery Process Area and CMMI Maturity Level 3 Service System Development Process Area, how will you do this? Essentially, as CMMI Consultants, do we essentially know the fundamental difference between…
March 25, 2015
What is Service Delivery (SD) Process Area in CMMI-SVC and how it differs from Work Planning (WP)?
Service Delivery (SD) is a Process Area at CMMI Maturity Level2 of CMMI-SVC under category Service Establishment and Delivery. Service Delivery (SD) helps in the management of the overall deliver services as per the agreed terms and conditions of the delivery.
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Author: Rajendra Khare
Rajendra's LinkedIn Profile
Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :
- SCAMPI High Maturity Lead Appraiser (Certified)
- CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Acquisition (Certified)
- CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Development (Certified)
- CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Services (Certified)
- CMMI Institute-Certified Introduction to CMMI-DEV v1.3 Instructor (Certified)
- CMMI Institute-Certified Services Supplement for CMMI-DEV Instructor (Certified)
- CMMI Institute-Certified CMMI-DEV Level 2 for Practitioners Instructor (Certified)
- CMMI Institute-Certified CMMI-DEV Level 3 for Practitioners Instructor (Certified)
- CMMI Institute-Certified SCAMPI B & C Team Leader for Acquisition (Certified)
- CMMI Institute-Certified SCAMPI B & C Team Leader for Development (Certified)
- CMMI Institute-Certified SCAMPI B & C Team Leader for Services (Certified)
Rajendra is Lead Assessor for ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001 (OHSMS) since 1994
International Automotive Task Force (IATF) approved Lead Assessor for Automotive Standard TS 16949:2009
Lead Assessor for ISO 27001 (ISMS) and ISO 20000-1 (ITSM)
Rajendra has 25 years experience in the industry.