CMMI Frequently Asked Questions and their responses from CMMI Consultant(s)
ISO/IEC 20000-1:2018
As a CMMI Consultant you might have come across the question about the difference between ISO/IEC 20000-1:2011 and ISO/IEC 20000-1:2018. As CMMI Consultant you can take guidance from the information below:
ISO/IEC 20000-1:2018 is the Service Management System, which provides requirements for planning, design, transition, delivery and improvement of a Service Management System (SMS), where SMS is the collection of policies, processes, organizational structure, people, etc. to manage services. It has been released after the 2011 version and has many improvements…
June 3, 2019
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Author: Rajendra Khare
Rajendra's LinkedIn Profile
Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :
- SCAMPI High Maturity Lead Appraiser (Certified)
- CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Acquisition (Certified)
- CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Development (Certified)
- CMMI Institute-Certified SCAMPI v1.3 Lead Appraiser for Services (Certified)
- CMMI Institute-Certified Introduction to CMMI-DEV v1.3 Instructor (Certified)
- CMMI Institute-Certified Services Supplement for CMMI-DEV Instructor (Certified)
- CMMI Institute-Certified CMMI-DEV Level 2 for Practitioners Instructor (Certified)
- CMMI Institute-Certified CMMI-DEV Level 3 for Practitioners Instructor (Certified)
- CMMI Institute-Certified SCAMPI B & C Team Leader for Acquisition (Certified)
- CMMI Institute-Certified SCAMPI B & C Team Leader for Development (Certified)
- CMMI Institute-Certified SCAMPI B & C Team Leader for Services (Certified)
Rajendra is Lead Assessor for ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001 (OHSMS) since 1994
International Automotive Task Force (IATF) approved Lead Assessor for Automotive Standard TS 16949:2009
Lead Assessor for ISO 27001 (ISMS) and ISO 20000-1 (ITSM)
Rajendra has 25 years experience in the industry.