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ISO/IEC 20000-1:2011 | CMMI Consultant Blog

As a CMMI Consultant you might have come across the question about the difference between ISO/IEC 20000-1:2011 and ISO/IEC 20000-1:2018. As CMMI Consultant you can take guidance from the information below:

CMMI FAQ 0

ISO/IEC 20000-1:2018 is the Service Management System, which provides requirements for planning, design, transition, delivery and improvement of a Service Management System (SMS), where SMS is the collection of policies, processes, organizational structure, people, etc. to manage services. It has been released after the 2011 version and has many improvements…

June 3, 2019

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DQS Contact Info

Rajendra Khare (MD)
DQS Certification India Private Limited
Mobile: +91-9810268573
Phone: +91-11-27025910
USA Phone: 703-574-4929, 703-574-4962
E-mail: rkhare@dqsindia.com
Website: http://www.dqsindia.com

About Author


Rajendra's LinkedIn Profile
Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :

  • Certified Lead Appraiser - DEV V2.0
  • Certified Lead Appraiser - SVC V2.0
  • Certified Instructor - Building Development Excellence V2.0
  • Certified Instructor - Building Service Excellence V2.0
  • Certified Instructor - Foundations of Capability V2.0
  • Certified Instructor - High Maturity Concepts
  • Certified Instructor - Partner-Led CMMI V2.0 Upgrade Training
  • SCAMPI High Maturity Lead Appraiser (Certified)
  • Certified SCAMPI v1.3 Lead Appraiser for Acquisition (Certified)
  • Certified SCAMPI v1.3 Lead Appraiser for Development (Certified)
  • Certified SCAMPI v1.3 Lead Appraiser for Services (Certified)
  • Certified Introduction to CMMI-DEV v1.3 Instructor (Certified)
  • Certified Services Supplement for CMMI-DEV Instructor (Certified)
  • Certified CMMI-DEV Level 2 for Practitioners Instructor (Certified)
  • Certified CMMI-DEV Level 3 for Practitioners Instructor (Certified)
  • Certified SCAMPI B & C Team Leader for Acquisition (Certified)
  • Certified SCAMPI B & C Team Leader for Development (Certified)
  • Certified SCAMPI B & C Team Leader for Services (Certified)

View Rajendra's complete profile

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