Strategic Service Management (STSM) is a Process Area of CMMI for Service (CMMI-SVC) Model and is available in Service Establishment and Delivery Category under Maturity Level 3. The purpose of Strategic Service Management (STSM) is to establish and maintain standard services in concert with strategic needs and plans. How to…
August 16, 2013
Rajendra's LinkedIn Profile
Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :
Rajendra is Lead Assessor for ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001 (OHSMS) since 1994
International Automotive Task Force (IATF) approved Lead Assessor for Automotive Standard TS 16949:2009
Lead Assessor for ISO 27001 (ISMS) and ISO 20000-1 (ITSM)
Rajendra has 25 years experience in the industry.