What you’ll see: Idealistic approach that assumes “all is well†even when there is evidence that all is NOT well Issues that are known risks to project staff are a surprise to management Every time a new problem manifests, a new management technique is tried
What youll see: Staff attending training courses they dont need Staff avoiding training that is provided Inappropriately-skilled staff being assigned to tasks, often without knowledge of the deficiency Staff arent released to attend training they do need.
Definition isn’t done well….. What you’ll see: Staff resists using the guidance in the standard processes that have been defined Mother of all process manuals†sits on the real (or virtual!) shelf Lots of time being spent getting process waivers Extreme amount of tailoring requested by each project.
What you’ll see: Lots of staff changes in the Engineering Process Group or equivalent Lack of visible senior management support for process improvement activities The things that are chosen for improvement are not aligned with business priorities False starts and rocky implementations of improvement efforts.
What you’ll see: Lots of user change requests before/soon after the product is released Arguments among the technical staff as to what the user “really†wants Released product doesn’t meet user expectations.
What you’ll see: Disagreement among technical staff as to the “done-ness†of different components Product under test doesn’t meet requirements/design expectations Defects that could have been caught early escape into later life cycle phases due to that Increase in integration/test time.
What you’ll see: Subsystems don’t operate together Increased integration/test time Building test harnesses/procedures/etc late in the project Integration environment is inadequate to support the integration activities.
What you’ll see: Less than optimal solution is “settled on†Products that don’t meet technical performance requirements and/or user needs Increased testing/rework to resolve design/architecture issues Customer is surprised at the solution that resulted from their requirements
Symptoms:- Sub-optimal Supplier selection not based on the right criteria Integration of supplier products into product baseline is problematic Management and technical staff do not have insight into supplier activities Supplier issues are not covered in a timely manner Supplier products are accepted even when they dont meet the product…
July 7, 2009
What you’ll see: Measurements unknowingly used inappropriately/ out of context Management by perception/judgment vs. by fact Measurement presentations being used to confuse rather than enlighten Useless measures being collected
Rajendra's LinkedIn Profile
Rajendra is a qualified and certified Lead Appraiser and Instructor for the following :
Rajendra is Lead Assessor for ISO 9001 (QMS), ISO 14001 (EMS), OHSAS 18001 (OHSMS) since 1994
International Automotive Task Force (IATF) approved Lead Assessor for Automotive Standard TS 16949:2009
Lead Assessor for ISO 27001 (ISMS) and ISO 20000-1 (ITSM)
Rajendra has 25 years experience in the industry.