Most of the Organizations complete the CMMI Maturity Level 3 and tend to relax after that and some of them continue their journey for CMMI High Maturity Levels 4 and 5. After CMMI Maturity level 3 most of the Organizations who stop their journey at Maturity Level 3 are often in dilemma to continue or to stop their process improvement activities there.
Now the question comes shall we stop or continue after CMMI Maturity Level 3?
If we analyse the problem statement we can draw two conclusions out of this – (a). Organization can continue their journey for Process Improvement to High Maturity Levels i.e. Maturity Level 4 or 5, or, (b) They can stop their journey at the completion of CMMI Maturity Level 3.
If organization continue for CMMI High Maturity Level 4 and 5
Now if they continue then it’s good for their Processes, People and for them. That means more control over processes, quality and increased customer confidence. At Maturity Level 4 and 5, processes are brought under statistical control resulting in less process waste and increased cost optimization leading to better margins.
If organization stop after CMMI Maturity Level 3
And if they stop, it means they will continue to face competition from their High Maturity competitors. Without, having an organizational goal of higher maturity before the organization, there is process-fatigue leading to stagnation of their processes and invariably the investment is process-improvement initiative is gradually lost over a period of time.
So what’s the solution?
In my opinion, if there are no financial limitations before the organization in pursuing the CMMI High Maturity Levels, organization must target the CMMI High Maturity Level 4 and 5.
It has many benefits for them:
- They remain ahead of the competition
- Their processes continue to be “Quantitatively Optimised”
- They have more control over quality, processes and people
- All this, means more Customer Confidence in the organization and its processes, people and technologies.
If organization can’t continue after CMMI Maturity Level 3, what should they do?
If organizations have any problem in continuing their processes improvement after CMMI Maturity Level 3, then they can consciously sustain a Process Improvement Initiative by building up a CMMI Maintenance Program which continues to keep the system alive.
Internal resources can continue process improvement based on the processes base-lined during the CMMI Maturity Level 3. Please refer the DQS Micro-site www.CMMI-maintenance.com for more information on CMMI Maintenance Program at Maturity Level 3.