26th August, 2016
For the above-mentioned question, CMMI Consultants may take inputs from the following:
Capacity and Availability Management is used to ensure performance of Service System by ensuring effective use of resource’s to provide support to the service delivery needs.
Examples of resources could include staff, hardware, power, and available space.
During the Capacity and Availability Management following activities are being conducted:
Following are some examples of input to the Capacity and Availability Management:
Outputs created during the implementation of the Capacity and Availability Management activities are as under:
The above is not an exhaustive coverage of the Capacity and Availability Management (CAM) CMMI Process Area but is substantive enough to create a good foundation of the Capacity and Availability Management process in an organization.
Source: CMMI for Services Version 1.3
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